Why is my order stuck in customs?Updated 6 months ago

International purchases may incur taxes and duties by customs in the country where the order is delivered. 

You will be notified by your local customs authority once your order has reached your country. They will accurately calculate the total amount of customs and sales tax which is to be paid before you may receive your goods. The responsibility for any customs duties, foreign taxes or other fees which may be imposed rest with the customer.