Product Information

How can I find a product in store?

Looking to find a product in store? Simply click 'Find in Store' on the selected product page to search via your closest or preferred suburb or postcode.

The item I want is out of stock

We regularly bring back top selling styles so should your preferred item happen to be sold out online, simply select the size and enter your email address or phone number within the appropriate field and click 'Notify Me'. Once the item is back in st

Is a product going to be restocked?

Are you after a style that is currently showing as out of stock? Please navigate to the style and select the desired shoe size, then click the ‘NOTIFY ME’ button. Enter your email address or phone number to be notified once this style is back in stoc

What size should I order?

We recommend checking out the “Size Guide” link on each shoe to get a better understanding of that style’s measurements. You can find this link under the shoe sizes. If you find you're in between sizes, we suggest purchasing your size based off the f

What is a Pre-Order?

When we're launching exciting new products, or our well-loved favourites are due to come back in stock, we offer our customers the exclusive chance to secure stock before it hits the shelves. Products available only on pre-order will be marked as suc

How do I look after my Billini jewellery?

Like any gold-plated jewellery, Billini Jewellery can tarnish over time if not cared for correctly.Tarnishing is a process in which the gold reacts to air and moisture, as well as the natural oils on our skin, perfumes and moisturisers causing it to